For our client TSG, operating in oil & gas and for transportation industry, with highly reputable services and solutions, we are looking to find the right person to perform in a challenging role as TEAM LEADER – SALES SUPPORT by leading and developing a team of inside sales within the company.
This is a varied role however the key activities include:
- Responsible with pre sales, sales support and after sales / client support processes within the company by effectively coordinating a team with a variety of functions
- Work with the sales team to establish their needs and requirements of the Sales Support function.
- Serves as contact point between clients and team members in major points of the delivered services. Delegates the tasks according to team members’ roles and capabilities
- Managing workloads across the managed team ensuring that competency and quality levels of team members are consistently of appropriate standard
- Implements new work processes / adjusts the existing ones according to the updates in the industry’s progress, by understanding the technical aspects involved in the company’s business
- Manage performance against targets and objectives including regular performance reviews and training & development programs.
- Hands-on Leader/coach to support and develop a team of at least 4 individuals with the potential to grow
- The Successful Candidate will be able to prove the following competencies
- Ability to understand o business at strategic and operations level, operations mind set
- Ability to design, improve and audit processes
- Ability to match the people’s skills with the appropriate operations necessary in the department
- Experience of team management and development
- Experience of delivering excellent customer experience in either a B2B environment.
- Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines
- Self-motivated and possessing the ability to work on own initiative as well as within a team
- Strong leadership skills and excellent oral and written communication skills
Please send your CV to: : firstname.lastname@example.org